Privacy Policy

At Topbootee (topbootee.co.uk) we respect and are committed to reserving the privacy of all our customers and visitors as such we are dedicated to protecting your privacy and only collecting information from you that we require to provide the requested service. In doing this we work within the guidelines of the Data Protection Act 1998 (and revised) and GDPR 2018. We aim to keep this policy updated in accordance with the law.

We aim to be clear and transparent in all that we do and the services we offer to all customers and visitors. The purpose of our Privacy Policy is to say how and why we may collect and use your personal information, and collect your personal information for the services we provide. By registering as a user on our website and by using the site as a non registered user also you are consenting to and agreeing to us following this policy. Please read carefully and email us via our contact page if you have any concerns.

The information that we collect from you in order to provide you the level of service that you require is:

  • Your name
  • Your address
  • Your requested delivery address
  • Your email address
  • Your phone number
  • Your images forwarded to us for your product

No Credit/Debit card information is held by us as payments are collected and encypted by a third party payment provider. The third party provider is regulated and under strict criteria and obligation to keep your personal data secure. Please email us if you require further information regarding this.

Images may be retained for further orders from you. If you specifically wish images/personal details to be deleted from our system please email us via our contact page.

All information held by us is stored securely. You have the right to know and request details of all data held about you and we shall provide this within 5 days of a written request.

All information held is provided by you, and is as accurate as you supply. Should you wish to have a printed copy of all of the information we hold please write to us at the address below. You are entitled to ask, what data we hold, how we control and process this and how long we store it, you are entitled to ask if we share data. Within this you are entitled to ask us to delete this data or update it. 

If you are unhappy with the data we hold you can advise us or complain to the Information Commissioners Office (ICO) ico.org.uk.

Questions about the Privacy Policy should be sent to us at hello@topbootee.co.uk.