Got Questions? We’ve Got Answers!
We only want to make you happy, and want you to love what you recieve
100% GUARANTEE
What if I do not like what I receive?
If you do not like what you receive, for any reason at all, I will refund you, apologise and compensate you for the trouble of ordering and not loving your item
Can I return my item if I have worn it?
Yes! If you have been wearing your top, but decide you do not like it anymore, you can return it for a full refund.
My order was delivered late?
If we miss a delivery date, we will of course refund you for your order and the shipping costs, and give you a voucher of another item as a sorry!
SHIPPING
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year so stay tuned for exclusive deals.
How long will it take to get my order?
Our goal is print and dispatch your order the very same day of ordering, our packaging is 100% Biodegradable, 100% Recyclable, Sustainably Sourced and Plastic Free Ocean Friendly.
Processing time:
All orders are shipped within 24 to 48 hours of you placing the order using Royal Mail or DPD, depending on the size of your order.
Shipping time:
Typical delivery time frame is between 1-2 Business Days however; you may receive your items much earlier.
All orders are shipped with tracking number so you can track it every step of the way!
Questions about the Shipping Policy should be sent to us at hello@topbootee.co.uk.
What shipping carriers do you use?
We use Royal Mail for the majority of our orders, and DPD for the larger deliveries
PRODUCT
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalised?
Yes we do have products on our website that offer customisation
OTHER
Any question?
You can contact us through our contact page! We will be happy to assist you.